Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. 

WHAT PERSONAL DATA DO WE COLLECT?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

WHEN DO WE COLLECT DATA?

We collect information from you when you place an order, subscribe to a newsletter or enter information on our site. 

HOW WILL WE USE YOUR DATA?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features like quickly processing orders

HOW DO WE PROTECT YOUR DATA?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

DO WE USE COOKIES?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

> Help remember and process the items in the shopping cart. > Understand and save user’s preferences for future visits. > Keep track of advertisements. > Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

However, you will still be able to place orders.

HOW WE MEASURE OUR OWN SITE

We record how this website is used so we can make it better. This measurement is our own: it runs on our servers, and the information stays with us.

We record the pages viewed, the links and buttons clicked and where they sat on the page, how far down a page you scrolled, the products and options viewed, items added to or removed from a cart, the steps completed during checkout, the type of device used, the page you arrived on, and the website or advertisement that referred you.

We do not record your name, your email address, or anything you type into a form. Where a form field is involved we record only the name of the field, and never its contents.

To do this we set a small number of cookies on your device. uoc_vid is a random identifier that lets us count a returning visit as one person rather than two, and it lasts one year. uoc_sid marks a single visit and is discarded when you close the tab. Neither contains your name or your email address, and neither is shared with an advertising network.

We keep this information for as long as it remains useful to us and we archive older records to our own storage. We do not sell it, trade it, or transfer it to anyone else.

If you would rather not be measured, blocking cookies in your browser settings prevents it, and you can still browse and place orders normally.

YOUR CHOICES AND YOUR RIGHTS

Depending on where you live, and in particular if you are a California resident, you have the right to ask what personal information we hold about you, to ask for a copy of it, to ask us to correct it, and to ask us to delete it. You also have the right not to be treated differently for exercising any of those rights.

We do not sell personal information, and we do not share it for cross-context behavioural advertising.

To make any of these requests, contact us through the contact page on this site. We will respond within the time the law allows, and we may need to confirm your identity before we act on a request.

THIRD-PARTY DISCLOSURE LINKS

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We do not include or offer third-party products or services on our website.

CONTACTING US

If there are any questions regarding this privacy policy, you may contact us through our contact form.