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Find the perfect RTT
Answer four easy questions to help select the best rooftop tent for you & your vehicle!
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Fully redesigned with every feature that you could possibly need, the Warrior series is the most innovative rooftop tent on the market.
FAQ's
- Shipping, Pickup & Installation
- Rooftop Tents
- Truck Campers
- Refunds, Returns & Warranty
- Financing & Payments
- Authorized Dealers
- Sponsorships & Brand Ambassadors
Rooftop tents
All Rooftop Tents ship via palletized freight for $199 to the lower 48 states. We also ship to Alaska, Hawaii and Puerto Rico for $799.
Truck Campers
All Truck Campers ship via palletized freight for $499 only to the lower 48 states. Alaska, Hawaii and Puerto Rico please contact us HERE to obtain a quote.
All other items
All other items like RTT accessories, off-road gear, etc. ship via USPS or Fedex. Rates can be calculated at checkout. For more specific shipping info please click HERE.
For all other items please contact us directly HERE for a specific shipping quote to your location.
All international orders must have a phone number. We have no control over value-added taxes or duty charges. These are the responsibility of the customer. All international sales are final. We accept NO returns on international orders.
Absolutely, you can select local pickup at checkout and/or on the specific product page. Once we receive your order one of our sales reps will reach out to schedule a date/time for pickup from our Phoenix warehouse.
We sure do! Rates start at $99 per hour with a one hour minimum. If you’d like an install quote please reach out to us HERE.
All products ship within 72 hours or sooner from the time your order was placed.
1. Upon delivery, please carefully inspect the shipment, and take pictures of any scratches, dents, and punctures. If the damage appears severe, we recommend that you refuse the delivery altogether so that we can send you a replacement unit.
2. Note on the delivery receipt if there are any damages, even if they seem light. Note the exact damages you are seeing. This is essential for a damage claim to be filed.
3. Send us photos of the damage (box and the actual product damage) and the delivery receipt, along with the specifics of the delivery. These must be sent within 24 hours of receiving your shipment.
If your tent is still being processed for shipment we can certainly change or update your delivery address for you. This is a very time-sensitive request so reach out to our shipping team as quickly as possible HERE.
Once the tent has been picked up by the freight carrier, we can no longer promise that it can be re-routed as it is much more difficult to catch a tent en-route and there are usually some fees associated with changing the address at that point.
If you are looking to order a tent now, but would like to delay shipping for up to 30 days, we can absolutely hold your tent at the warehouse until you are ready. Simply put your requested ship date into the order notes field while placing your order. Keep in mind you do have to be present to accept a delivery (they will call to schedule a window).
If you are trying to schedule a specific day for the tent to be delivered on, we would be unable to do so. The nature of freight shipping makes that logistically impossible, but there should be a clear 2-3 day window when your shipment will arrive. The shipping company will also call you to schedule the ‘last mile’ delivery once it reaches your local terminal
You will receive that tracking number in an email with instructions on how to track your tent on its way to you.
If you are having trouble locating your tracking number, order confirmation, or have issues with the tracking website, give our shipping team a shout.
Please refer to the tracking email you received and contact the customer service phone number of the freight company and give them a call. We are unable to contact the shipping company for you once the tent is in their possession.
Technically speaking, yes our tents are universal and can install on any vehicle with properly rated crossbars. However we highly suggest taking our short four question RTT quiz HERE which will get you set up with the perfect tent for you and your vehicle’s needs!
It depends on the model! We have tents ranging from 2-4 adults and/or your furry best friends!
Our tents can hold just over 1000lbs. The ladder can support a weight of up to 330lbs.
Depending on the model, anywhere from 85lbs to 165lbs. We design all of our tents to be as lightweight as possible without impacting its durability whatsoever.
Yes all of our tents come with mounting hardware and even the tools needed to install the tent to your cross bars, bed rack or roof rack!
What you’ll need to ensure is that your bars or rack has a dynamic weight rating greater than or equal to your rooftop tents weight.
Not sure what would be best for you? Check out our Racks section HERE or contact one of our gear specialist HERE!
We do our absolute best to help prevent condensation by providing massive windows, anti-condensation vents, pole sleeves and mat. However even with these features present build up can still occur. It all comes down to ventilation. If you are cold camping one of our diesel heaters will completely eliminate any condensation.
LRT Fabric stands for ‘Light Reflection Technology’. We apply a black PVC coating to the inside of the fabric. What this does is help reflect any light and helps the inside of the tent act more as a thermos. It also makes it pitch black inside even in direct sunlight in the middle of the day.
Our rainfly material is silver lined which has a UV50+ rating and greatly helps reflect heat.
You sure can! Fill out the form HERE and one of our sales reps will be in contact ASAP to setup a showroom appointment at our Phoenix location!
Any truck! We will just ask you to confirm some easy measurements and we can start the build process custom to your specific truck which can be done HERE.
They will not unless you choose this option for your camper. We can build them around your trucks specific measurements with or without a roof rack or even a half roof rack like a Prinsu Habitat!
Note: All campers that require extra clearance for a roof rack have a lead time of 3-4 months as they must be custom built to your measurements.
They are very straightforward to assemble and even easier to install once on the truck. We provide you with detailed instructions and all the tools/hardware needed! You can check out the installation guide HERE.
We sure do out of our Phoenix warehouse. To obtain a camper install quote please reach out to our sales team HERE.
Please ensure your vehicle is prepped and ready by removing any Tonneaus covers/hardware, bed molle systems and that t-track systems are clear and empty. Please note that aftermarket track systems may not be directly compatible with the provided hardware.
We do our absolute best to help prevent condensation by providing massive windows, anti-condensation vents, pole sleeves and mat. However even with these features present build up can still occur. It all comes down to ventilation. If you are cold camping one of our diesel heaters will completely eliminate any condensation.
LRT Fabric stands for ‘Light Reflection Technology’. We apply a black PVC coating to the inside of the fabric. What this does is help reflect any light and helps the inside of the tent act more as a thermos. It also makes it pitch black inside even in direct sunlight in the middle of the day.
Our rainfly material is silver lined which has a UV50+ rating and greatly helps reflect heat.
You sure can! Fill out the form HERE and one of our sales reps will be in contact ASAP to setup a showroom appointment at our Phoenix location!
All other products come with a 1-2 year warranty. Please see the specific product page for more information about that products warranty policy.
You can learn more information about our warranty HERE.
You can change, cancel or return an order by filling out the form HERE.
Any refunds processed will be refunded to your original method of payment and may take up to 10 days to appear on your statement. We have no control over this so your patience is appreciated.
We sure do through our partners Affirm, Klarna and Paypal! You can view your rates at checkout by selecting them as your payment option. You can also learn more about financing HERE.
We accept all major credit cards. We also accept PayPal, Zelle and Venmo.
We do charge tax in states we have an economic nexus with. You can see if your state is charged tax at checkout after inputting your billing and shipping address.
Typically the reason for a failed order is a credit card limit or fraud trigger from your bank. If you have a failed order, try calling your bank and having them pre-authorize the charge. If this doesn’t work you can contact us HERE and our reps can help you out.
We do not offer any kind of personal sponsorship programs. However, we try to support the community as much as we can. If you have a charity event, trail cleanup raffle, or similar, please email info@unplugoutdoorco.com with information about your event.
We do not accept applications for brand ambassadors. If you’re head over heels to work with us, a good start is to rep our product(s), spread the word, and send us referrals. Actions like that do not go unnoticed by us and we strive to take care of all the awesome folks who do it! All of our current ambassadors were noticed this way!
